Project delivery management
Guidance for using projects as the delivery hub—so every team member can find context fast and move work forward.
Stop Losing Issues in Slack: Your Agency's Guide to Ops Tracking
Are client delivery issues and internal ops problems disappearing in Slack? Learn how ecommerce agencies are solving issue tracking without heavy tools, building institutional memory, and improving their agency delivery management platform.
Stop the Guesswork: How Agencies Can Get Actionable Feature Requests from Sales (and Clients!)
Tired of vague feature requests slowing down your agency's delivery? Learn how to implement structured intake processes, improve sales-product collaboration, and leverage tools for clearer client requirements.
Tired of PM Tools Gathering Dust? How Agencies Are Finally Beating the 'Two-System Problem'
Discover why traditional PM tools fail in agencies and learn a hybrid approach using Slack for daily tasks and dedicated tools for formal reporting. Boost adoption and streamline workflows.
Navigating Ambiguous Feedback: Why Agency Leaders & PMs Should Assume Positive Intent
Learn to interpret ambiguous senior manager feedback in ecommerce agencies. Insights from a community discussion on communication, confidence, and the project handoffs process.
Navigating the Overload: Is Your Agency PM Drowning, or Just Managing a Portfolio?
Feeling overwhelmed as an agency project manager? Discover how to differentiate PM workload from portfolio management and gain actionable strategies for managing scope, capacity, and client delivery timelines.
Managing the Unmanageable: When Your Agency's Unicorn Goes Rogue
Is your agency's star talent a project management nightmare? Discover how to navigate the challenges of an invaluable but unmanageable 'unicorn' employee, protect your team, and maintain client delivery without constant 'babysitting.' Insights for agency owners and PMs.
Navigating Project & Programme Certifications: Clarity for E-commerce Agency PMs
Understand how to precisely represent your project and programme management certifications on LinkedIn and resumes. Essential insights for agency owners, PMs, and developers.
Beyond Basic Builds: What Modern Devs Need to Win E-commerce Projects
Discover how top e-commerce agencies are boosting project delivery by focusing on developer skills beyond basic coding – from problem-solving to full feature lifecycle ownership and leveraging modern tools.
Escaping the Freelance Platform Grind: A Community's Guide for Agencies
Frustrated with Upwork or Fiverr? Discover humane alternatives and client acquisition strategies for ecommerce agencies, drawing insights from a lively community discussion.
Should You Take Back That 'Ex' Client? Navigating the Tricky Waters of Re-engagement
An ecommerce ops expert's guide for agencies on whether to re-engage with former clients who caused issues. Learn about payment strategies, setting new terms, and protecting your agency's bottom line.
Navigating the Crossroads: When to Push Forward or Pull the Plug on Your Ecommerce Venture
An expert take on a real community discussion about a struggling ecommerce store. Learn how to evaluate viability, tackle burnout, and make strategic decisions for your agency's clients.
Beyond the Platform: Why Supplier Communication is Your Agency's Real Sourcing Challenge
Ecommerce agencies often find supplier platforms similar. Learn why consistent communication, not just the platform, is key to successful sourcing and how to build a single source of truth for delivery.
