Help

Logs and Run now

When Overview looks wrong, Logs tell you whether the job skipped, seeded, timed out, or finished cleanly.

Prerequisites

  • AI Presence enabled

Steps

  1. Open Logs and sort to the newest job.
  2. Read lines about seeding, keyword counts, and per-step failures.
  3. After fixing Settings (queries, domain, AI surfaces (ChatGPT, Gemini, Perplexity, Google AI Overviews)), use Run now once.
  4. Confirm Overview refreshed only after the job succeeds.

Tips

  • Empty Overview + log line about failed suggestion generation means add queries manually and rerun.
  • Scheduled syncs continue daily; use Run now for intentional refreshes after content launches.

Troubleshooting

  • Repeated timeouts: retry later; if persistent, reduce keyword count temporarily and contact support with the job id from Logs.
  • Job succeeded but UI stale: hard-refresh Overview; confirm you are on the correct store in the app shell.

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