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Logs and Run now

When Overview looks wrong, Logs tell you whether the job skipped, seeded, timed out, or finished cleanly.

Prerequisites

  • AI Presence enabled

Steps

  1. Open Logs and sort to the newest job.
  2. Read lines about seeding, keyword counts, and per-step failures.
  3. After fixing Settings (queries, domain, models), use Run now once.
  4. Confirm Overview refreshed only after the job succeeds.

Tips

  • Empty Overview + log line about failed suggestion generation means add queries manually and rerun.
  • Scheduled syncs continue daily; use Run now for intentional refreshes after content launches.

Troubleshooting

  • Repeated timeouts: retry later; if persistent, reduce keyword count temporarily and contact support with the job id from Logs.
  • Job succeeded but UI stale: hard-refresh Overview; confirm you are on the correct store in the app shell.

Related

Shopify apps for daily store ops

Enable SEO Performance Monitor, AI Presence, and Data Sync on your Shopify store—Overview, Settings, and Logs included in every plan.

View Demo
EShopSet Shopify apps catalog

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